In brief: x7777 respects your privacy. We only collect the information necessary to provide our services, and it is never sold to third parties.
1 Introduction & Applicability
X7777 (hereinafter referred to as "we", "the Platform", or "x7777") provides online gaming and Sports Betting services to users in Bangladesh and across the globe. This Privacy Policy ("Policy") applies to our website, mobile app, and all digital services.
By using x7777, you agree to this Privacy Policy. We want you to have a clear understanding of how your information is handled — which is why this policy is written in plain, straightforward language, free of complex legal jargon.
This privacy policy governs our Terms & Conditions and Responsible Gaming Must be read in conjunction with the policy.
2 What Information We Collect
X7777 only collects information that is necessary to deliver our services, ensure security, and meet legal obligations. We do not collect data beyond what is needed.
Information You Provide Directly
- Full name, email address, and mobile number (collected at registration).
- Date of birth (for age verification).
- National ID or passport details (for KYC verification).
- Payment details such as bKash or Nagad number (for transactions).
- Information provided when contacting customer support.
Automatically Collected Information
- IP address and device type.
- Browser type and operating system.
- Activity logs on the platform (login times, betting history).
- Information collected from cookies and similar tracking technologies.
- Referral source and page visit patterns.
| Data Type |
Reason for Collection |
Required? |
| Name & Email |
Account Creation & Communication |
Yes |
| Mobile Number |
Security Verification & OTP |
Yes |
| National ID |
KYC & Age Verification |
In specific cases only |
| Payment Information |
Deposit & Withdrawal Process |
Yes |
| IP Address |
Fraud Prevention & Security |
Automatic |
| Cookies |
Experience Enhancement |
Optional |
3 How We Use Your Information
X7777 uses the information it collects solely for the purposes described below. Your data is never used for any other purpose.
- Account Management: To verify registration, login, and account security.
- Transaction Processing: To correctly process deposits and withdrawals.
- Customer Support: To resolve your complaints and questions as quickly as possible.
- Security Assurance: To prevent fraud, money laundering, and other illegal activities.
- Legal Obligation: To comply with licensing authorities and government regulations.
- Service Improvement: To analyze and enhance your overall platform experience.
- Relevant Offers: To inform you of bonuses and promotions tailored to your preferences (with your consent).
Important: We never sell your data to advertisers or third parties. You can contact us at any time to opt out of promotional emails.
4 Data Retention & Storage
X7777 retains your data only for as long as necessary. Data is kept while your account is active. After closure, it is held for a defined period as required by law.
- General Account Data: Up to 5 years after account closure.
- Financial transaction records: retained for up to 7 years as required by law.
- KYC Documents: 5 years after verification.
- Customer support communications: 3 years.
- Cookies & session data: automatically cleared when the browser is closed or after a set period.
After the retention period, your data is securely deleted or anonymized.
5 Data Sharing & Third Parties
X7777 does not share your information with third parties — except in the specific circumstances outlined below.
Limited Sharing Scenarios
- Payment Processors: Services like bKash, Nagad, and Rocket only receive the information needed to complete your transaction.
- Regulatory Authority: Government authorities may require data disclosure for licensing or legal investigations.
- Technology Service Providers: Cloud and server providers may access limited data to keep the platform running.
- Security Partners: Certain information may be shared for fraud detection purposes.
Warning: x7777 never sells or shares your data with advertisers, data brokers, or any commercial third party. Anyone claiming that x7777 provided them with your data is lying.
Before sharing data with any third party, we verify that they maintain adequate security standards.
6 Cookies & Tracking Technologies
X7777 uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.
Cookie Types
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: To track which pages users visit, on an anonymous basis.
- Security Cookies: Used to detect fraud and bot activity.
You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
7 Security Measures
X7777 follows the highest industry standards to protect your data. Our security infrastructure operates continuously to keep your information safe from unauthorized access.
- All data transfers are secured with SSL/TLS 256-bit encryption.
- Sensitive data stored in our database is kept in encrypted form.
- Two-Factor Authentication (2FA) is available.
- Regular security audits and penetration testing are conducted on an ongoing basis.
- Suspicious activity is detected automatically by our monitoring systems.
- Employee access to data is restricted on a need-to-know basis.
You Can Help Too: Use a strong password and never share it with anyone. If you notice any suspicious activity, please notify us immediately.
8 Your Rights
As an x7777 user, you have full control over your personal data. A summary of your rights is provided below.
Right of Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may opt out of your information being used for specific purposes.
Data Portability
You may request a copy of your data in a standard, portable format.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
To exercise this right support@x7777.imto send us an email. We typically respond within 30 days.
9 Child Protection Policy
X7777 strictly does not collect data from or provide services to anyone under 18. We never knowingly collect information from minors.
If we become aware that data has been collected from a minor, that data will be deleted immediately and the account will be closed.
If parents suspect their child is using x7777, please support@x7777.imto let us know.
10 Policy Update Process
X7777 may update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- We recommend visiting this page regularly to stay up to date.
- Previous versions are available upon request.
11 Contact & Complaints
If you have any privacy-related questions or concerns, please get in touch with us. Our dedicated Privacy Team is always ready to help.
- Email: support@x7777.im
- Instant support is available via live chat.
- Complaints are typically addressed within 7 business days.
Your privacy is more than a legal obligation to us — it's a commitment. At x7777, you're always safe.